ISO : 9001 Quality Management System Comprehensive Intro
Table of Contents
ISO 9001
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Welcome to this comprehensive course on ISO 9001:2015, the international standard for Quality Management Systems.
In this course, we’ll explore the key principles, requirements, and practical implementation steps that enable organisations to consistently deliver products and services that meet customer and regulatory requirements.
You’ll gain a clear understanding of what ISO 9001 is, why it matters, and how it can be embedded into your daily operations to drive efficiency, customer satisfaction, and continual improvement.
My name is Eva, and I’ll be guiding you through the full journey of understanding, applying, and maintaining ISO 9001 in a real-world environment.
I bring over ten years of hands-on experience across the full spectrum of SHEQ disciplines — Safety, Health, Environment, and Quality — gained within diverse industries across the UK and the EU. My professional journey has taken me from the structured world of laboratories and precision manufacturing to the dynamic and demanding environments of construction, industrial engineering, and large-scale infrastructure projects.
Over the years, I’ve worked on projects ranging from multi-million-pound, high-profile government contracts to major industrial construction, pharmaceutical, and data centre developments. These experiences have given me a unique, balanced perspective — combining the rigour of compliance and certification with the practical realities of working on site.